Media Release by Senator the Hon Anne Ruston

Caring for our carers

Carers across the country are now able to receive in-person advice and professional assistance to support their own wellbeing with a new free coaching service available through the national carer service, Carer Gateway.

Minister for Families and Social Services Anne Ruston said the Morrison Government invested in the service to help reduce stress and provide support to Australia’s 2.65 million carers.

“Carers are integral to our communities and this initiative will give them the opportunity to focus on their own wellbeing while maintaining their vital caring responsibilities,” Minister Ruston said.

“Carers will be able to talk to a professional coach to reflect on their experiences and needs, identify personal goals and create a plan to reach these outcomes.”

Initially piloted in South Australia and Victoria, participants reported the in-person support helped with their sense of empowerment and gave them strategies to maintain their own health and wellbeing while juggling the responsibilities of caring for a loved one.

Minister Ruston also said applications for the 2022 Young Carer Bursary Program open this week, giving Australia’s 235,000 young carers aged 12 to 25 the chance to invest in and prioritise their education as they balance caring for loved ones.

“The Young Carer Bursary program provides 1,000 bursaries of $3,000 each year to support young carers in maintaining their educational commitments and reach their full potential,” Minister Ruston said.

“No two caring responsibilities are the same and COVID-19 has further highlighted the significant role carers play in our wider community.”

Information about Carer Gateway’s in-person coaching service is available on 1800 422 737, Monday to Friday 8am to 5pm, or visit The professional support will also be available online and over the phone.