Media Release by The Hon Stuart Robert MP

Consultations Open on NDIS Participant Service Guarantee

Public consultation opens today on the Morrison Government’s review of the National Disability Insurance Scheme (NDIS) legislation.

Minister for the NDIS, Stuart Robert, said it is critical that NDIS participants are at the centre of the review and that we capture what matters most to them and their families.

‘I encourage people with disability and their families and carers to have their say on how NDIS processes could be improved and what is important for us to include in the Participant Service Guarantee.’

Minister Robert said the Participant Service Guarantee will take effect from 1 July 2020 and will set new standards and timelines for NDIS processes, including access decisions, having an NDIS plan approved or having a plan reviewed.

‘The review will consider what changes may need to be made to NDIS legislation to support the Participant Service Guarantee and set new standards into law but, importantly, this will not change the intent of the NDIS.’

‘The NDIS is already proving to be a life-changing social reform for hundreds of thousands of Australians, and the Morrison Government is committed to making it work.’

People can make a written submission, register for one of the face-to-face workshops that will be held around Australia, or complete the online survey, available from 9 September 2019.

A discussion paper, overview and accessible resources to help people participate in the consultation are available now on the Engage website.

The Terms of Reference that set out the scope of the review are now available on the Department of Social Services website.