Media Release by The Hon Jenny Macklin MP

More financial counsellors to help problem gamblers

Joint Media Release with:

  • The Hon Jenny Macklin MP
    Minister for Families, Community Services and Indigenous Affairs
    Minister for Disability Reform

  • The Hon Julie Collins MP
    Minister for Community Services
    Minister for Indigenous Employment and Economic Development
    Minister for the Status of Women

Fifty new financial counselling positions across Australia will increase access to free counselling for people affected by problem gambling.

The Minister for Families, Community Services and Indigenous Affairs, Jenny Macklin, and the Minister for Community Services, Julie Collins, today announced the successful organisations that will deliver these services as part of the Gillard Government’s $22.6 million funding boost.

“The Gillard Government understands that many Australians enjoy gambling responsibly. But for others it can have devastating consequences,” Ms Macklin said.

“Many problem gamblers are in severe financial difficulty by the time they seek help, and financial counsellors can help them get back on their feet.”

The financial counsellors will work closely with existing state government funded gambling help services when they run community outreach, work with gaming venues and make referrals to existing services, including Emergency Relief and microfinance.

“Problem gamblers across every state and territory will be able to access these new services, with 17 positions in New South Wales, 10 in Queensland, nine in Victoria, four in South Australia, three in Tasmania, three in the Northern Territory, two in Western Australia, and two in the ACT,” Ms Collins said.

“We know that problem gambling affects up to five million Australians, including friends, family and employers of people with a gambling problem.

“That is why we are working hard to deliver genuine, long-lasting reforms to help problem gamblers and their families.”

This investment in additional financial counsellors to tackle problem gambling is part of the Gillard Government’s funding of more than $490 million for the Financial Management Program.



Care Inc

ACT – North

Mission Australia

ACT – South

South Eastern (NSW)

Creating Links Cooperative Ltd

Canterbury-Bankstown (NSW)

Wagga Wagga Family Support Service

Murrumbidgee-Murray (NSW)

Wesley Mission

Fairfield-Liverpool (NSW)

Inner Sydney (NSW)

St George-Sutherland (NSW)

Granville Multicultural Community Centre Inc

Central Western Sydney (NSW)

Anglicare North Coast

Richmond-Tweed (NSW)

Kempsey Neighbourhood Centre Inc

Mid-North Coast (NSW)

Wyong Neighbourhood Centre Inc

Central Coast (NSW)

CentaCare Willcania Forbes

North Western-Far West (NSW)


Inner Western Sydney (NSW)

Samaritans Foundation

Hunter (NSW)

CatholicCare Social Services

Blacktown (NSW)

The Salvation Army Moneycare

Northern (NSW)

Sunshine Coast (QLD)

Caboolture – Pine Rivers – Redcliffe (QLD)

Far North (QLD)

Illawarra Legal Centre Inc

Illawarra (NSW)

Lifeline Central West Inc

Central West (NSW)

Anglicare NT

Darwin (NT)

Alice Springs (NT)

Katherine (NT)

UnitingCare Community

Mackay (QLD)

Northern-North west (QLD)

Wide Bay – Burnett (QLD)

Ipswich City (QLD)

Gold Coast (QLD)

Youth and Family Service (Logan City) Inc

Logan City (QLD)

Lifeline Darling Downs and South West Queensland Ltd

Darling Downs – South West (QLD)

Anglicare SA Inc

Eyre – Northern (SA)

UnitingCare Wesley Country SA

Yorke and Lower North – Murray Lands – South East (SA)

Relationships Australia (South Australia) Health Promotion Services

Adelaide (SA)

Outer Adelaide (SA)

Anglicare Tasmania Inc

Mersey-Lyell (TAS)

Southern – Greater Hobart (TAS)

Northern (TAS)

Springvale Community Aid and Advice Bureau Inc

Greater Dandenong City (VIC)

Lentara UnitingCare

Hume City (VIC)

Moreland City (VIC)

ISIS Primary Care

Western Melbourne (VIC)

Melton-Wyndham (VIC)

Latrobe Community Health Service Inc

Gippsland – East Gippsland (VIC)

Victorian Aboriginal Health Service Co-operative Limited

Northern Middle Melbourne (VIC)

Odyssey House Victoria

Inner Melbourne (VIC)


Western District – Barwon (VIC)

Centrecare Inc

Perth (WA)

Ngaanyatjarra Council

Remote WA